Privacy Policy
Learn how we collect, use, and protect your personal information.
Last updated: July 19, 2026
At Dunia Anura, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.
Data protection
Your data is protected using industry-standard security measures
Secure transactions
All payment information is encrypted and processed securely
No data selling
We never sell your personal information to third parties
Your control
You can access, update, or delete your data at any time
1. Information we collect
Personal information
Name, email address, phone number, and shipping address when you create an account or place an order.
Payment information (processed securely through our payment providers — we do not store full card details).
Communication preferences and correspondence when you contact us.
Google Sign-In (OAuth)
If you register or sign in with Google, we receive basic profile information from Google: name, email address, and a unique Google account identifier (OAuth subject).
We do not receive or store your Google account password.
Authentication is handled through Google Identity Services. Google processes data according to Google's Privacy Policy (https://policies.google.com/privacy).
Your Google email is used to create or link your webstore account, verify identity, and communicate about orders.
This feature can only be used after you agree to our Terms and Conditions and Privacy Policy.
Automatically collected information
Device information including IP address, browser type, and operating system.
Usage data such as pages visited, time spent on site, and click patterns.
Cookies and similar tracking technologies for site functionality and analytics.
2. How we use your information
Process and fulfill your orders, including shipping and delivery notifications.
Communicate with you about your account, orders, and customer support inquiries.
Send promotional emails and updates about new products (with your consent).
Improve our website, products, and services based on user feedback and behavior.
Prevent fraud and ensure the security of our platform.
Comply with legal obligations and protect our rights.
3. Information sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
- Service providers who assist in our operations (payment processors, shipping carriers, analytics providers)
- Legal authorities when required by law or to protect our rights
- Business partners with your explicit consent
All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
5. Data security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Secure password hashing and authentication
- Regular security audits and vulnerability assessments
- Limited access to personal data on a need-to-know basis
- Secure data storage with regular backups
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.
6. Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Account information: retained while your account is active and for a reasonable period afterward
- Order history: retained for accounting and legal compliance purposes
- Communication records: retained for customer service quality and legal purposes
7. Your rights
You have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Correction: request correction of inaccurate or incomplete data
- Deletion: request deletion of your personal data (subject to legal requirements)
- Portability: request transfer of your data in a structured format
- Objection: object to processing of your data for certain purposes
- Withdraw consent: withdraw previously given consent for data processing
To exercise these rights, please contact us using the information provided at the end of this policy.
8. Children's privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
We encourage you to read the privacy policies of any third-party sites you visit.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will notify you of significant changes by posting a notice on our website or sending you an email.
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact us about privacy
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@dunia-anura.com
Phone: +62 878-1981-8484
Address: Jl. Taman Ratu Raya No.34 Blok D9, Duri Kepa, Kec. Kb. Jeruk, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11510
Request data deletion
You have the right to request deletion of your personal data. To submit a deletion request, please contact us with the subject line "Data Deletion Request" and include your account email address.
Request data deletionBy using Dunia Anura's services, you acknowledge that you have read and understood this Privacy Policy.